The TrendMiner setup knows 3 different administrator roles:
- Infrastructure administrator (taken care of by TrendMiner for SaaS setups)
- System administrator
- Application administrator
The table below provides an overview of these roles, required skills and access permissions, example tasks and where to perform these tasks in the TrendMiner User Interface.
Obviously, one person can take up multiple admin roles, but as different types of tasks are typically distributed over multiple people or teams, these roles permit to match TrendMiner administration to your organizational structure.
| | Infrastructure administrator | System administrator | Application administrator |
|---|---|---|---|
| TrendMiner UI | Edge Manager | ConfigHub | TrendHub, ContextHub, TrendMiner API |
| Description | The infrastructure admin is responsible for installation and maintenance of the TrendMiner servers on infrastructure, network and security level. | The system admin is responsible for the TrendMiner data source connections, user management and other configuration. | The application administrator can do basic configuration and troubleshooting in the TrendMiner application. |
| Required skills | Basic network and security skills, basic Linux knowledge, no or little TrendMiner knowledge required. | Basic network and security skills. Good understanding of TrendMiner and its users. | Good understanding of TrendMiner and its users. |
| Required access permissions | VM console access, RDP access to TrendMiner connector server (if applicable). | Access to the IDP infrastructure (if applicable). | No specific permissions required. |
| Example tasks | Install and upgrade TrendMiner, collect diagnostics logs for troubleshooting, configuration of SSL, renewal of SSL certificates, configure network and NTP, ... | Add new data sources, basic troubleshooting of data source issues, configure IDPs, user management, time series access permission management, ... | Re-index tags, build an AF with the digital twin manager, configure AF/EF permissions, trigger global monitoring health check, write scripts based on the TrendMiner API, ... |
| Account | 1 hardcoded account, only password required for login | 1 hardcoded "admin" account with enforced 2FA. Regular TrendMiner user accounts with "System Administrator" role. | Regular TrendMiner user accounts with "Application Administrator" role. |
| Password recovery | No self-service recovery. Contact TrendMiner support in case of lost password. | Hardcoded admin account password and 2FA can be reset via Edge Manager. Regular user account passwords can be reset by other system administrators in ConfigHub. | Regular user account passwords can be reset by other system administrators in ConfigHub. |