Introduce Yourself

Hello 👋

I'm Jef. Some of you might still now me from my times as a Data Analytics Engineer or Customer Success Manager, as I have been working in different roles at TrendMiner over the last 🔟 years. Today, I am working here as a Customer Success Operations Manager, overseeing systems, processes and data used by our Customer Success team, and mainly working on scalable systems 📈 to help our customers get more value from TrendMiner.

One of those systems is this Customer Community, so I really hope this Community will help you find answers to your questions ❓ and inspire 💡 you to do more with TrendMiner. If you have any feedback or ideas that would help make this a vibrant place, feel free to reach out ✉️!

Outside of work, most of my time goes to my almost 6-months-old son 🍼, who has shaken up my life in the best way possible. I also enjoy a game of squash 🏸 (by lack of a better emoji) and playing boardgames 🎲 with friends, if I ever get back into those routines 😄

Hi all,

My name is Thomas, I am currently a Customer Success Manager working together with our customers to maximize the value customers can get out of TrendMiner. With my chemical engineering background and experience as a Data Analytics Engineer, I am always eager to engage in conversations about use cases and value.

I hope that the community simplifies and improves the interaction between customers and between customers and the TrendMiner team, so that we all can learn from each other.

Hi everyone 😊

I am Pelinsu. Some of you may remember me from TrendLabs. If we haven’t met yet I hope we can meet at the next TrendLab Europe event on 25th September.

Apart from being in the event organizing team, I am working as a Customer Success Marketer. To ensure you get all the information you need to get the most out of our software, I develop, update, and maintain the digital customer and end-user journeys by creating collateral and at-scale customer communications, using a variety of communication channels (email, in-app, ...).

I also designed and gave structure to the community website with other team members, I hope you will like it and find assistance for your questions, learn from others' insights, share your experience and feedback, and meet fellows.

I am interested in a lot of hobbies. Therefore, I enjoy pursuing various activities(singing,dancing,painting,travelling, etc) in my free time. I like discovering new places, new cultures, new recipes, new people… I also usually don’t miss any big parties and festivals 💃 and am very active on social media.

Hello everyone👋,

I'm David, and I'm thrilled to be part of this community.

Currently, I work as a Customer Success Manager at TrendMiner. In this role I want to ensure customer success by providing proactive support and fostering strong relationships throughout the customer journey.  

With my background in chemical engineering and my experience as a data analytics engineer, I am passionate about exploring different use cases to find out the value our platform can bring to our customers.

Outside of work, I like swimming🏊 and running🏃. Each year, I set myself the goal of participating in a half or full marathon, not just for the physical challenge, but also for the clear goal it provides to work towards. I'm also a keen reader, especially of historical novels📘.

I'm excited about the collaboration, insights, and learning opportunities this community will bring.

Hello, I’m Eduardo.

As a Customer Success Manager at TrendMiner, I enjoy helping our customers throughout their digital & analytics journey and finding value with our software. I’m very passionate about Machine Learning and learning how our community is leveraging these tools to solve very complex problems in manufacturing. 

In my spare time, I’ve developed a healthy obsession 😅 with pickleball 🥒 🎾, and I’m now training for my first marathon 🏃 (Houston Marathon coming soon!)

Looking forward to having some fruitful conversation in this new space!

"I feel the need... the need for speed." - Maverick, Top Gun

Hello,

I'm Usman. I'm the Customer Success Team Lead for the Americas, but many of you may know me from my early Data Analytics Engineering role and Customer Success Management role. About five years ago, I encountered industrial data analytics challenges that I could not solve and found myself at TrendMiner soon after! What continues to fuel me every day is the idea of solving problems and empowering others to do the most with their data. I work closely with our customers through the implementation of TrendMiner, the adoption of the tool, and producing business value. 

Apart from work, my passions include carpentry & woodworking , and traveling. Some evenings and weekends can be taken up by turning a piece of lumber into a piece of art. When I need a break from work and carpentry, I enjoy traveling and exploring new places.

Hello everyone!
I'm Pablo Sanchez, a Data Analytics Engineer at TrendMiner. I love helping process experts like you tackle daily data analysis challenges and showing you how to get the most out of TrendMiner. For the past two years, I've been part of a team that's passionate about making your work life smoother and more efficient.

When I'm not at work, you can find me shopping for and cooking healthy meals, pushing my limits at CrossFit, or exploring the beautiful beaches and mountains of northern Spain.

I'm excited to connect with you and support you in reaching your goals with TrendMiner. Let's make great things happen together!

Dear TrendMiner Community,

I would like to take the opportunity to be the first non-TM employee to write here. 

My name is Sebastian and I have managed the roll-out of TrendMiner in our production plants at LANXESS for over 5 years. During this time, we have introduced TrendMiner in over 100 production plants worldwide, accompanied countless trainings and hands-on sessions and built up a LANXESS' own coach community. Since the beginning of 2023, as Head of Digitalization Production & Assets, I have been responsible for our holistic strategy for the digitalization of production operations. I am therefore looking forward to exchanging ideas with you on various digitalization topics.

Apart from work, I spend my time with my 4 children (aged 2-8), so there isn't much time for other hobbies at the moment. Although I did start playing tennis again a few weeks ago.

Whats Up, TMers!

My name is Joe and I was introduced to TrendMiner 2 years ago when I was brought up to speed at the Huntsman plant in McIntosh, AL.  We are taking baby steps, but we have seen significant time savings in viewing real time data between TM and our PI historian.  We are currently building out dashboards for the site to make it easier for the engineers.  Eventually, we will want to push trending and troubleshooting to the Operators, however, this is most likely going to take years to change the culture.  I, too, am looking forward to exchanging ideas with you on various digitalization topics.

Again, similar to Sebastian, I, too, spend most of my time with my 5 children [(I beat you Seb); aged 2-12], so there isn't much time for other hobbies at the moment. Although I recently actually watched an entire non-animated movie in one sitting with them: SUCCESS!  Unfortunately, the movie was Mrs. Winterbourne.  Oh Well!

May all of our Dreams Come True (by utilizing technology to consistently improve via incremental change)!

Hello,

I’m David with Kraton Pine Chemicals.  I have 30 years experience with new product/ new process development scale up and improving/troubleshooting existing processes.  I am familiar with PI Workbook, but new to TrendMiner.  So far I have impressed with the ease of use and powerful capabilities.  I look forward to learning more.  

Hello community,

My name is Edward Burch, I work for Rain CII Carbon LLC, based just outside New Orleans. My title is Automation and Controls Engineer, and I oversee our control systems for all of our USA Facilities.

When I am not working I am spending time with my family and celebrating one of the many festivals they observer here in the New Orleans area. As the family grow I would like to return to snow skiing trips, visiting family and friends in the UK and around the world.

I believe I can better support my team through being part of this community, and if I am fortunate enough to help someone else out then that would be just gravy.

Located in New Orleans, USA, from the UK, worked globally as an integrator.

Dear community,

My name is Sören Hams and I am located in Cologne, Germany.

What's your job title and where do you work?

I am a data engineer working für Heraeus Epurio in Leverkusen where I am mainly working in administrating the PI System and the TrendMiner installation. Additionally, I am supporting our production team with data analysis projects. Our overall challenge is to bring quality data and time series data together to improve our production.  

When you're not working, what's your go-to activity for enjoyment?

During the week I am running or hitting the gym after work and sometimes meet friends to play some cards. My favorite card game is 'Doppelkopf' which I play regularly. During the weekends I am often going on trips visiting friends and family who are not living in Cologne. 

What are you hoping to find or achieve in the TrendMiner Community?

Hopefully, we can create a place for exchange where we can support each other. Many of us are working for different companies but at the end of the day we are all working on very similar topics and are often faced with the same problems and challenges.  

Stay sane inside insanity 

Sören