Skip to main content

Hello,

I imported Tags into trendminer (first trial, I am a trendminer beginner).

I recognized, that the timestamps are not good and deleted all imported Tags.

Now I want to import the same Tags again (with optimized time data), but get the following message:

According to this message, the Tags already exist.

When clicking on “importierte Tags”

I get this:

Its contradictory to the message “Tags sind bereits vorhanden”
What can I do to really delete the Tags and to import them again (with different time data)?

Thank you for your support

Hello ​@RingeFan,

 

Thank you for reaching out! The tags are not fully removed when deleted, but only soft-deleted. This means they still exist in the database and are therefore recognized as “already existing” when you try to re-import them.

To work around this, you need to import the tags with a different name, for example by adding a prefix or suffix. This should allow you to re-import the tags successfully. 😊

You can find more details here in the community article:
👉 TrendMiner Tag Builder & Data Import

We also covered this topic in a webinar:

 

Best regards,

Natasha

Hello Natasha,

Thank you for clarifying. The work-around solution works.🙂

Will the “soft-deleted” Tags in some point of time be deleted “hard”. Or is there a chance to activate the “hard” deleting of the Soft-deleted Tags?

 

Kind regards

Markus

Hey ​@RingeFan ,


I'm glad to hear that the CSV import worked with the workaround!
Unfortunately, hard-deleting tags isn’t possible at the moment. However, you’re very welcome to post this as a Product Idea in the Community — our development team regularly reviews those suggestions and may take another look at this topic.

 

Best regards,
Natasha

Need help?

Can't find the answer to your question? Create a new topic or file a support ticket.

New to TrendMiner?

Discover our Industrial Analytics platform at www.trendminer.com.

Terms & ConditionsCookie settingsAccessibility statement