Skip to main content
Question

Preventive reboot

  • Oct 20, 2026 1:15 PM UTC
  • 1 reply
  • 30 views

Is any one rebooting their trendminer system to prevent e.g. slower performance? If YES what is the frequency>

1 reply

Stijn Agten
Employee
Forum|alt.badge.img
  • Employee
  • Oct 21, 2026 10:34 AM UTC

Hi Luit, I understand you’re looking feedback from other customers but allow me to chime in with our experience as TrendMiner support. 

Reboots should not be required to keep TrendMiner running healthy/performant. Any behavior pointing to performance degradation should be reported to us and will be investigated.

Performance degradation could be due to peak load, for example morning peak where a lot of users load many heavy dashboards at the same time, or it could be a structural issue in the product which requires a fix. Further investigation should point out the root cause and plan of attack to get it solved.