We experience that we are not able to register for upcoming training events as an error occurs now for some days already.
Anybody else experiencing this?
Answer
Registering for Basic Training english is running into error for some days already.
Best answer by Jef Vanlaer
Hi
Were you able to sort this out with your IT team? If you haven’t found a solution yet, registering should work from a personal device outside of your company’s network. We can also look into sharing the recordings of the webinar with those people who are interested until the actual webinars are accessible again for you and your colleagues.
Kind regards,
Jef
Hi
What event are you trying to register for specifically? Could you share the error message you are getting?
Kind regards,
Jef
I just notice you already mentioned Basic Training English in the title of your post. Could you try if the following link works for you?
https://register.gotowebinar.com/register/6941358094795985246?source=com
HI Jef,
Upcoming Webinars & Events
colleague tries to register for English (EMEA) at 10 AM CET and for him and me results this:
Please Come Back Later
I just notice you already mentioned Basic Training English in the title of your post. Could you try if the following link works for you?
https://register.gotowebinar.com/register/6941358094795985246?source=com
No
Hi
The link in the user guide seems to work fine for me at the moment. Maybe there was an issue before and the page is still cached for you? Could you try if you get the same error in an incognito window?
Are the other links on the page working for you or do they lead to a similar error?
Kind regards,
Jef
HI
also via this side Upcoming Webinars & Events I checked on other training, same result
If none of these links work, it could be that your company is blocking access to GoToWebinar, similar to the issue described here: https://community.logmein.com/discussions/gotowebinar-discussion/attendee-registration-error-please-come-back-later---were-having-an-issue-with-o/317318
I would advise to check with your IT team if firewall settings can be updated to allow this.
Hi
Were you able to sort this out with your IT team? If you haven’t found a solution yet, registering should work from a personal device outside of your company’s network. We can also look into sharing the recordings of the webinar with those people who are interested until the actual webinars are accessible again for you and your colleagues.
Kind regards,
Jef
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