How do you streamline communications around TrendMiner in a large organization? At TrendLab 2021, Nina Mas Soler and Laurent Baseilhac discussed how they use a community strategy to make sure end-users can find and share all information they needed.

Some pointers:

• Survey your end-users to discover how they use the platform and the value this brings
• Create an internal community website, containing for example:
  • self-paced training videos
  • invitations to online trainings for new users
  • a live chat to internal TrendMiner experts
  • a tool to identify interesting use cases from across the whole organization
  • easy to find contact details of key users in all plants

Watch the full presentation here and discover Arkema's priorities for digital manufacturing, what their community strategy entails and what their end-users are saying about TrendMiner.

How do you streamline communications in your company? What resources have you created to enable TrendMiner users to generate more value for your company?