The old saying “Change is the only constant” couldn’t be more true for the TrendMiner platform. With every release, TrendMiner introduces new functionality—driven by valuable feedback from our end users. Each release brings enhancements and fresh capabilities, but with progress comes a natural challenge: the knowledge gap. Users may not always be fully aware of the latest features, or how to best apply them for maximum value.
Here are three ways organizations can ensure their teams stay current and continue to extract the most value from TrendMiner:
- Continuous Learning
Build a culture of ongoing learning by incorporating regular knowledge sessions into your team’s cadence. Focus each session on one or two features, ensuring that the team not only learns about them but also understands how to apply them in daily work. - Feedback and Knowledge Sharing Sessions
Your CSM is one of your strongest advisors. Schedule quarterly sessions with them so they can hear direct feedback from end users. This input drives product improvements and, in return, your CSM can highlight the latest features while demonstrating how to apply them effectively. - Engage with the Community
The TrendMiner Community is more than a place for updates—it’s where ideas are shared, questions are answered, and collaboration thrives among like-minded data enthusiasts. Plus, you may even get the chance to benefit from special events or giveaways, like the free TrendLab ticket draw this past August.
Before the year ends, set an objective to host at least one knowledge-sharing session with your users. These sessions not only close the knowledge gap but also make users feel valued and empowered. The more engaged your team is in continuous learning, the more value you’ll unlock from TrendMiner.