Hello 🖐
In Part 1, we got to know Yves and looked back on his journey with TrendMiner and our Community.
Yves is Director Technology at Valero Energy, the largest independent refiner in America, based at their San Antonio headquarters. He’s responsible for some key applications related to Process Key Performance Indicators (KPI) monitoring, engineering documentation management and analytics with TrendMiner.
Now let's look together at the lesson Yves believes every process expert should know and his advice for the next generation.
Your Legacy
What’s the achievement or moment you’re most proud of in your career?
My unique background allowed me to be at the service of others, like Process SMEs, and I am proud that my work helps them with their day-to-day work and make them shine.
What’s the most valuable lesson you’ve learned that you’d say “every process expert should know this”?
This may sound odd, but I believe that there is a very high value in documenting your work and sharing knowledge. It ensures repeat events and issues are resolved promptly, that the work is clear and accurate, that necessary changes can be expedited and that peers can maintain the applications.
Could you briefly describe a technique or use case in TrendMiner that you’d call your “signature” and something you’d really want others to learn?
I believe well-designed visuals are powerful. I favor consistency in the layouts, colors used, clear labels, dashboards using a hierarchy from summary to detail and including links to external applications and supporting documentation.
Advice For New Process Experts
What advice would you give to a new process expert just starting out?
Be curious, understand there is always something new to learn, don’t be afraid to ask questions, offer assistance when you think you can help … and document your work.
If you could tell a newcomer to “definitely do these two things” , one about the product and one about the Community, what would they be?
Explore the advanced features of TrendMiner and how they can apply to your job, how they can help your peers. Be an active member of the Community; it will help you build your knowledge and everyone can benefit from creative point of views you express.
👉 Want to read the full interview with Yves? You'll find it here.
Yves reached the top rank of our Community; by doing exactly what he believes in most: documenting, sharing, and lifting others up. He is retiring, but his legacy stays in this Community. The inspiration he leaves behind will keep guiding process experts long after his last day. Thank you, Yves, for everything you've given this Community.
Get to know Yves a little more? Watch him share his perspective here👇