LyondellBasell rolled out TrendMiner globally after the initial success of the pilot with a dedicated project team and TrendMiner’s Customer Success team. Highlighted below are the key steps taken to achieve success.

• Identify the business needs for a solution
• Identify challenges and key users who are SMEs to drive the project
• Select pilot sites with the most potential to test & evaluate the solution
• Start with smaller but practical use cases to build confidence and gain trust of SMEs. Avoid the temptation to take on the most challenging tasks first to prove value.
  • In the value matrix, start from the lower left-hand corner and work towards the upper right-hand corner
• Communicate and celebrate even the smallest wins
• Scale to more challenging use cases for higher value

With the successful pilot and proven business value, operationalize the pilot approach to other areas with a similar business need.

• Operationalize the pilot template for rollout
• Implement a project team consisting of a Project Manager and dedicated team leads
• Share the success of the pilot and the added value to motivate new users