With dedicated individuals in each role, we maximize our chances of project success and organizational advancement.
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The successful implementation and continuous value from TrendMiner is tied to a strong project manager and change management practices guided by one of our Customer Success Managers (CSMs).
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To ensure success, CSMs partner with three key roles: Sponsor, Project Manager, and Team Lead(s).
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The Sponsor sets the project's direction, ensuring alignment with organizational goals and providing clear priorities tied to business initiatives.
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The Project Manager drives the project forward, navigating its planning and execution while adhering to time, cost, and scope constraints.
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The Team Lead(s) focus on the human aspect of change, facilitating engagement and adoption of our TrendMiner platform.