Success Best Practices

Hi everyone,In this session, Bita Fillipi ​@bitafillipi from BASF shared how they use TrendMiner dashboards to monitor boiler efficiency, optimize fuel usage, and reduce CO₂ emissions.Even small adjustments in boiler operation can lead to significant fuel savings, lower emissions, and costs reductions.Watch the full recording below and see how TrendMiner makes a real impact! 👇  

Hi 👋🏻Here you can find Kuraray’s presentation at TrendLab 2025 Americas.In this session, Kyle Tillman shares his perspective on how he uses TrendMiner at Kuraray. He also talks about how TrendMiner can support different roles, including field technicians, board technicians and shift supervisors.The presentation gives a clear view of how TrendMiner fits into daily work and how it helps teams make better, faster decisions.The recording 👇  

Following up on my last post “High Energy Costs Driving New Use Cases for TrendMiner”, I’m excited to share our latest content updates focused on utility and cleanroom performance optimization. In industrial environments, utilities and facility systems - power, heating/cooling, water, air, and waste management - are the backbone of production and can represent up to 10% of total product costs. Key challenges:⚙️ Maximizing asset reliability and avoiding costly downtime🌱 Optimizing energy use for sustainable production🧼 Preventing fouling and improving maintenance efficiency📊 Reporting on sustainability and emissions performance How TrendMiner helps:🔹 Data-driven energy optimization for more sustainable operations🔹 Predictive insights to prevent unplanned downtime🔹 Continuous monitoring & reporting for compliance and transparency Curious how our customers achieve these results?👉 Explore our new page: “Industrial Analytics for Utilities & Facility Optimization”and discover

 Hello everyone! 👋In this TrendLab 2025 Europe presentation, our VP of Customer Success Frederick Motte and Ben Schulze (​@Ben) from Bayer share their experience working together on data integration. They explain how they brought additional data sets into TrendMiner and how this collaboration helped create real value.🎬 Watch this session to hear why context data matters, how they approached connectivity and implementation, what worked well, the lessons they learned, and the results and next steps of this journey. 

Hello,In this TrendLab 2025 Europe presentation, Ruud Timmermans (​@ruudtim) from Nobian describes his journey managing TrendMiner from the IT side.He talked about the balance between upgrades, governance, and user engagement.Ruud’s story is packed with honest and practical lessons that many of you can relate to.🎬 Watch his presentation to hear what worked, what didn’t, and what he’d do differently.    

Here’s an inspiring session from TrendLab 2025 Europe 🎬In this presentation, Matthijs Geerse (​@MatthijsG) from Huntsman shares how their team uses TrendMiner for process health monitoring, from defining what a “healthy process state” means to creating different dashboards that help operators, engineers, and experts collaborate better.💡 You’ll discover: How Huntsman structured health monitoring across teams Real TrendMiner use cases from their sites How they apply Event Analytics and Parallel Coordinates How their monitoring approach evolved with TrendMiner’s data-driven capabilities 👉 Watch the full presentation here:  

Time and again, one of the key benefits TrendMiner users share is the ability to receive alerts via email, text, or simply historize them for later review and easy analysis. But when you're in the field, away from your desk, dealing with an issue, those conventional alerts can be siloed and hard to track as a team. In one of my recent conversations with a group of users, they shared they were sending alerts directly to Microsoft Teams. This is a neat collaborative approach that perfectly aligns with TrendMiner's focus on making collaboration easier and brings your notifications right where your team is. Here are the simple steps you can take to set up this integration: 🛠️ Setting Up TrendMiner Alerts to TeamsSet up a dedicated Teams channel for the project or area of interest. (See here for how to create a channel in Teams.) Obtain the channel email address: Select "More Options" next to the channel's name, and then select "Get email address." Copy the email address. Configure a mon

💡 Did you know you’re already saving money every time you use TrendMiner?When most people think of TrendMiner, they think about the insights and optimisations it enables for specific use cases. But here’s something many overlook: the software itself is already delivering value from day one. 🔎 How?Every search, every analysis, and every dashboard created in TrendMiner saves time compared to traditional methods. Less time spent digging for data = more time focusing on decisions that matter. 📊 Turning time into numbersWe’ve started calculating what this means in real terms: 🖥️ Every TrendMiner session saves you time that would’ve been spent digging through data the old way. On average, that’s about €40 saved per session (based on ~5% of an engineer’s yearly salary). 🛎 Set up a few monitors? That’s another €1,000 saved by reducing alarm costs and staying on top of your variables. 📊 And those dashboards packed with decision-making info? They can be worth up to €3,000 in savings. ✨

 The old saying “Change is the only constant” couldn’t be more true for the TrendMiner platform. With every release, TrendMiner introduces new functionality—driven by valuable feedback from our end users. Each release brings enhancements and fresh capabilities, but with progress comes a natural challenge: the knowledge gap. Users may not always be fully aware of the latest features, or how to best apply them for maximum value.Here are three ways organizations can ensure their teams stay current and continue to extract the most value from TrendMiner:Continuous Learning Build a culture of ongoing learning by incorporating regular knowledge sessions into your team’s cadence. Focus each session on one or two features, ensuring that the team not only learns about them but also understands how to apply them in daily work. Feedback and Knowledge Sharing Sessions Your CSM is one of your strongest advisors. Schedule quarterly sessions with them so they can hear direct feedback from end users. T

My colleague ​@Charlotte  recently shared a great post highlighting various ways to use the TrendMiner Home page. Since then, one of my customers identified a specific use-case that I would like to share here with you:Standardizing Tag Naming Conventions (e.g., Aggregations) in TrendMinerThe Home page can be used to communicate your organization’s preferred naming conventions for newly created tags. Following a consistent naming standard helps ensure that tag names are easily recognizable, making it clear to everyone what type of aggregation each tag represents. Using consistent naming conventions for new tags can have a significant impact as it allows users to easily reuse work already done by others.

We're seeing a clear shift:🛠️ Customers are now applying TrendMiner not just for production, but increasingly for utilities like steam, cooling water, HVAC, and especially cleanrooms. Why Cleanroom Monitoring?💡 Cleanrooms can account for up to 50–75% of total facility energy demand💨 Inefficient operations & redundancies: air systems often run at full power - even when not needed⚠️ Energy peaks are detected too late📋 Compliance pressure (GMP, ISO, FDA) Key Challenges: Tons of data, but too few insights• 🐌 Root-cause analyses remain time-consuming• 🚫 Limited live monitoring & alerting• 🧱 Data silos block collaboration Smarter Monitoring with TrendMiner💡 No-code time-series analytics: data-driven decision-making cuts analysis time from days to minutes📈 Analyze years of historical data in seconds to spot trends and inefficiencies🔍 Real-time insights into asset performance and critical parameters like airflow, temperature, pressure, and particle count⚠️ Detect anomalies &a

Looking to get more out of TrendMiner in the second half of the year? Here are some key goals our most successful customers have set for themselves, along with concrete steps you can take now to get them moving... ✅ Drive Adoption & Engagement Survey your user base – Run a quick poll or informal interviews to uncover training needs, knowledge gaps, and barriers to wider use. Make sure to act on their feedback! Promote TrendMiner Coaches – Identify 2-3 power users and empower them to support others with a toolkit including templates, tips, and mini training sessions. Create internal buzz – Share wins, dashboards, and success stories in team meetings or internal channels to keep TrendMiner top of mind.  📊 Automate Routine Reporting List your top 3 manual reports – Ask your teams which reports are eating up time. Then work on automating them through TrendMiner views, searches, context items and dashboards. Embed reports where work happens – Link dashboards in shift handover too

When rolling out an advanced analytics platform like TrendMiner, teams often focus intensely on technical implementation while unintentionally neglecting the human side of adoption. Those unspoken concerns and undiscussed challenges among users can silently undermine your entire initiative, eroding potential ROI and slowing adoption to a crawl. By proactively engaging in difficult but necessary conversations, organizations can accelerate adoption, strengthen alignment, and foster a true culture of continuous improvement.Here are three compelling reasons to embrace tough conversations with all stakeholders - from pioneers to end users: Prevent Costly Late-Stage Resistance Unaddressed concerns grow into passive resistance with measurable business impact Teams naturally revert to familiar methods when their struggles go unheard Early dialogue protects your investment by addressing issues before they become roadblocks Surface Hidden Barriers to Success Frontline teams pos

I recently joined a training on active listening and it made me realize how often we go through conversations without really paying attention. Sometimes we just nod along while thinking about something else or wait for our turn to talk. Active listening means being fully present and focusing on what the other person is saying. It’s about showing that you care about their words asking questions and not jumping in too quickly with your own thoughts.Whether you're a project manager or not, active listening is a powerful tool anyone can use. It helps build stronger relationships, avoids misunderstandings, and makes conversations more meaningful. When people feel genuinely heard, they’re more likely to open up, collaborate, and work through challenges together. Honestly, it’s a small shift that can make a big difference in both work and everyday life.

TrendMiner is always evolving—thanks to your feedback! But with new features regularly rolling out, how can teams make sure those innovations create real impact in their day-to-day work? One reliable method is using the SMART framework. It’s something I’ve applied across both small and large projects, and it’s helped drive consistent results. Here’s how you can do the same. S - SpecificDefine a clear use case. Example: Identify past anomalies for a pump and present them in a simplified table, Gantt chart, and a 30-day count view for the operations team. M - MeasurableEstablish a metric to drive down the number of events over the next year. Example: Reduce the anomalies in the pump by 25% within the next year. A - AttainableThe measurable goal should be achievable taking into consideration the current workload and the available capacity. Example: Have a designated team (or a process expert) to drive the effort in analyzing the data and sharing insights before fully implementing the proj

As your team explores the full potential of TrendMiner, collaboration is essential for a successful rollout and continued growth. One effective way to stay aligned is by creating a dedicated Microsoft Teams group.Why create a Teams group?✅ Share Use Cases – Celebrate wins and share solved problems, creative workflows, and helpful insights.✅ Centralize Tips & Guides – Keep quick tutorials and helpful hints easily accessible for everyone.✅ Measure Engagement – Track group activity (visits, messages, interactions) as an indirect measure of TrendMiner's adoption and utilization across your company.By creating a central hub for all things TrendMiner, your team stays focused, aligned, and continuously improving. Think of it as your internal success tracker — a place to learn, share, and grow.Get in touch with your Microsoft Teams administrator and request a monthly activity report for your TrendMiner group. This report can show how often the group is being accessed, how many members are

We’ve just launched our brand new website featuring the best customer success stories! 🚀Discover how companies across industries are using TrendMiner to drive insights, improve efficiency, and make smarter decisions. 👉 Explore the stories here: https://www.trendminer.com/customer-success-storiesLet us know which story inspires you most - or share your own!

Is your team making the most out of TrendMiner? As roles shift, objectives evolve, and technology advances, relying on outdated insights can lead to missed opportunities. A simple yet effective way to stay ahead is by conducting a survey to assess how your organization is using TrendMiner and the value users are getting from it. Why Conduct a Survey?Unbiased and Anonymous Feedback – Some users may feel uncomfortable sharing opinions openly. A survey provides a safe space for honest insights. Identify Areas for Improvement – Understanding user experiences helps pinpoint challenges and opportunities for optimization. Collaborate with Your CSM – Discussing survey results with your Customer Success Manager can uncover ways to enhance adoption and maximize TrendMiner’s impact. Key Questions to Include in Your SurveyConsider adding the following questions to gather meaningful insights:Name (optional) How frequently do you use TrendMiner? (Daily, Weekly, Monthly, Only when needed) How satisfi

One of the customers I work closely with, always starts meetings with a Safety Moment. It’s a brief discussion about a safety topic to create awareness and encourage safe practices at work. This simple habit stuck with me, and it got me thinking about how safety isn’t just important at work—it matters just as much at home too.Following a similar theme from my previous post in this Community, after meeting with this customer and hearing him talk about doing work around the house and keeping a fire extinguisher 🔥 handy, I couldn’t help but reflect on my own habits. It reminded me of that time when I was doing some cabinetry work and cutting wood  with an electric saw 🔌 ✂, and I realized I hadn’t taken the necessary precautions, like wearing safety glasses  or checking that my fire extinguisher was where I thought it would be.If you’re in a leadership role, you might be encouraged to promote safety among your team. One very simple practice you can start implementing is having a Safety M