Success Best Practices

Gather Data Sources & Learn the Data Flow: Think beyond your data historian and understand the ecosystem. When initiating a pilot with TrendMiner, most discussions center around connecting to a data historian, where the process/manufacturing sensor data resides. However, to maximize the pilot's success, it may be beneficial to integrate other sources such as Laboratory Information Management Systems (LIMS) and Manufacturing Execution Systems (MES). Your Customer Success Manager can provide insights into which use-cases would benefit from such additional data integration. Even if you are not within the IT organization, having a basic understanding of how data flows through various components of TrendMiner is crucial for effectively communicating with stakeholders across different departments. TrendMiner’s Data Architect can clarify how the platform acquires and processes data.

🚀 Our CS team is dedicated to ensuring seamless roll-outs and maximizing the adoption of TrendMiner within your organization. To assist you, we've compiled a set of best practices. How do you approach the adoption process? What strategies do you use to activate new users or re-engage existing ones? Share your insights in the comments below! ⬇️

The picture shows a change agent offering a more efficient way of getting things done. Unfortunately, there are blockers that hold back people from changing their ways. What we see here did not only happen in the stone ages. It’s something very natural as our brains enjoy the comfort of the known and often try to reject the new. BUT there are actions to take to help people manage change. Let’s look at some blockers and how to deal with them below. People stick to doing what they know: this is the way it’s done for a longer period & it gets the job done The longer people do things in the same way, the more difficult it is to introduce changes. The best course of action is to know the benefits of the change and sharing them often on multiple levels (see point 2). Pro tip 1: Have 1-1 conversatio

TrendMiner’s mission is to design and deliver a fast, powerful, and intuitive platform that drives the adoption of data and analytics​ for everyone in industrial operations to make smarter data-driven decisions. To deliver on the mission and democratise data analytics in your company, change management ensures that new processes, technologies or organisational changes, such as the introduction of TrendMiner, are implemented smoothly and successfully in order to minimise resistance and maximise commitment and acceptance. By managing the human side of change, project managers and coaches can facilitate a smooth transition, encourage employee engagement and drive continuous improvement, with the TrendMiner team supporting you throughout the journey. 

LyondellBasell rolled out TrendMiner globally after the initial success of the pilot with a dedicated project team and TrendMiner’s Customer Success team. Highlighted below are the key steps taken to achieve success.  Identify the business needs for a solution Identify challenges and key users who are SMEs to drive the project Select pilot sites with the most potential to test & evaluate the

With dedicated individuals in each role, we maximize our chances of project success and organizational advancement. The successful implementation and continuous value from TrendMiner is tied to a strong project manager and change management practices guided by one of our Customer Success Managers (CSMs). ​ To ensure success, CSMs partner with three key roles: Sponsor, Project Manager, and Team Lead(s).​ The Sponsor sets the project's direction, ensuring alignment with organizational goals and providing clear priorities tied to business initiatives.​ The Project Manager drives the project forward, navigating its planning and execution while adhering to time, cost, and scope constraints.​ The Team Lead(s) focus on the human aspect of change, facilitating engagement and adoption of our TrendMiner platform.​

During TrendMiner’s 2023 annual user event, Si Hu highlighted the phased approach taken by Nouryon to implement TrendMiner. Here are some of the key items mentioned.​​ Establish the vision of a global data source starting with a proof of concept.​ Establish the TrendMiner foundation through secure implementation at each plant for a global roll out.​ Systems integration with TrendMiner including Single-Sign-On (SSO). ​ Drive business value through feature implementation and adoption.​ Continuous enablement of existing users to drive digital transformation. ​   

In this series of posts, we will dive into the building blocks for a personal TrendMiner Coach Success plan. The topic of this second post is Desire. You can find our first post on Awareness here. Definition of DesireThe personal choice to support and engage in getting value form the TrendMiner platform. Planning desire creationDesire can be influenced, but in the end it is a personal choice of each individual to engage with the TrendMiner platform. At first, we want to motivate users to give TrendMiner a shot. We want to create the want to be personally engaged which will make them more resilient to become an advocate later in the process. Why?Personal and organ

In this series of posts, we will dive into the building blocks for a personal TrendMiner Coach Success plan. The topic of this first post is awareness. Why do I need a Coach Success plan?A Coach success plan ensures you’re covering the rollout/adoption of TrendMiner with the best practices of change management in mind. The plan helps to avoid pitfalls and to optimize chances of peers achieving TrendMiner value. Definition of AwarenessAwareness is a person's understanding of the nature of the change, why the change is being made and the risk of not changing. Planning awareness creationBuilding awareness can be much more difficult than it sounds. For example, when you hear about a change, do you trust the sender of the message? Do you believe the reasons given for why the change is needed? Even in our everyday life, we encounter many ideas for change in wh

Implementing new software or technologies requires an investment of time, effort and resources. A well-designed adoption plan ensures that your organization fully utilizes these tools, maximizing the return on investment (ROI). This is no different for a platform like TrendMiner. Below, some hints are shared on what to consider when making such a plan: Begin by understanding your organization’s specific needs, challenges, objectives, and long-term goals What problem does the software solve?

How do you streamline communications around TrendMiner in a large organization? At TrendLab 2021, Nina Mas Soler and Laurent Baseilhac discussed how they use a community strategy to make sure end-users can find and share all information they needed.Some pointers:Survey your end-users to discover how they use the platform and the value this brings Create an internal community website, containing for example: self-paced training videos invitations to online trainings for new users a live chat to internal TrendMiner experts a tool to identify interesting use cases from across the whole organization easy to find contact details of key users in all plants   Wat

Nils Erwes from Lanxess recently presented their learnings from rolling out TrendMiner globally. Some key success factors he mentioned are:A central cross-functional roll-out team consisting of people from IT, Production and Engineering, collaborating closely with TrendMiner Easy access to training, focussing not only on how to use functionality but also on hands-on practical use cases Establishing an internal community to share experiences and successes, including in-person events and TrendMiner Coaches in every plant Watch the full presentation via