Success Best Practices

Are you a project manager or sponsor and want to lead the way and make TrendMiner successful at your site? A successful project must have some clear goals to help you determine the right people and strategy to ensure its success. Rolling out TrendMiner at a new site or introducing it to a new group isn’t the exception.Here are 3 goals that can help drive a successful roll out.Reduce Process Variability and Cycle TimesConsistency is crucial for achieving high-quality production. One of the primary goals for any site is to reduce batch-to-batch variability and optimize cycle times. With TrendMiner, you can better identify key parameters that impact variability and make adjustments to your process (batch or continuous), leading to increased efficiency.Leverage Data from Multiple SourcesIntegrating data from various sources like LIMS, electronic batch record systems or logbooks and maintenance systems is crucial for achieving a comprehensive view of your operations. TrendMiner allows you t

Curious about selecting the right key users for your TrendMiner project? Empower the ideal candidates to drive impactful change and ensure seamless adoption. 🚀 Identify the right key users  Each new tool requires specific key user profiles outlining which people are most likely to quickly adopt the new way of working. Select the right people who fit the pre-defined profile, so they can enable and support other users to more quickly adopt - and get value from - the new way of working. The key users play a central role We will work with the key users intensively during the hands-on sessions to get them to know the basics of the software and create first value. Furthermore, we will stay in close contact with these users to expand their TrendMiner knowledge and skills, and to measure the progress of the project. To maximize the chances of successful onboarding, key users should adhere to and be selected based on the following profile.   The ideal key user…  … commits to accompany the pilo

Communication and collaboration in the form of a user community has anchored itself as a powerful technique that enhances the overall experience for everyone, from users to admins to developers. User communities foster collaboration, serve as inspiration, propel innovation, harvest a support system, and enablement of users. How well the users engage in the community can amplify the success of an organization. Here are at least four reasons to bring users to the TrendMiner community.Share knowledge and expertise. Every user brings a unique insight that can help the organization achieve its OKRs (objectives and key results). In a shared community space, everyone can tap into this resource and reap the benefits. It is not uncommon that users in different plants or business units and even in other organizations are facing similar challenges. By sharing these challenges, a solution can be reached faster and inspire new ideas.  Sense of belonging and support. Plant life can be busy and probl

A broad implementation of TrendMiner exponentially increases the value your organization can get from our product. If more people are using TrendMiner, more people can collaborate, learn from each other and in the end, it will be easier to maintain knowledge inside the organization. Therefore, it is crucial to ensure that new employees know about all the relevant tools used.  There are several ways to make TrendMiner a part of your onboarding curriculum. Here are some tips:  Make a checklist of all the onboarding steps, including the different important tools which are being used.  Explain clearly why TrendMiner is important for your organization.   Make sure new employees have immediate access to TrendMiner.  Interactive Workshops: Organize sessions where new hires can practice using TrendMiner with real examples from your plant. Provide access to our training videos, documentation, and best practices guides that they can refer to as needed: https://userguide.trendminer.com/?lang=

Here's how TrendMiner can be utilized at each stage:Define: Use TrendMiner to define the problem or opportunity by analyzing historical process data to identify trends, patterns, and areas for improvement => Getting started with TrendMiner Collaborate with stakeholders to establish clear project goals and objectives. Measure: Utilize TrendMiner to collect and visualize real-time and historical process data from various sources (Time series, Context and Asset data). Measure key performance indicators (KPIs) and baseline process performance to establish a benchmark for improvement. Analyze: Apply advanced analytics and visualization tools within TrendMiner to analyze process data and identify root causes of inefficiencies or deviations. Use TrendMiner's self-service analytics capabilities to empower subject matter experts and process engineers to explore data and generate insights independently => Enable them to become data engineers with TrendMiner, even if they're not data e

When was the last time you had a TrendMiner HealthCheck?You wouldn't drive your car for years without an oil change? Or skip your annual physical? Just like your vehicle and your body, you need a TrendMiner HealthCheck to ensure peak performance for your data analytics. What's a TrendMiner HealthCheck?Think of a HealthCheck as a tune-up for your TrendMiner implementation. It's a dedicated session with your Customer Success Manager and Data Analytics Engineer to review new features, optimize your current setup, and ensure you're squeezing every drop of value from our platform.How Can a TrendMiner HealthCheck Supercharge Your Analytics?Discover hidden gems: We're constantly rolling out new functionalities. Your CSM will showcase the latest and greatest, tailored to your specific needs. Optimize your workflow: Are you taking the scenic route when there's a shortcut available? We'll help streamline your processes for maximum efficiency. Align with best practices: Learn how industry leaders

Gather Data Sources & Learn the Data Flow: Think beyond your data historian and understand the ecosystem. When initiating a pilot with TrendMiner, most discussions center around connecting to a data historian, where the process/manufacturing sensor data resides. However, to maximize the pilot's success, it may be beneficial to integrate other sources such as Laboratory Information Management Systems (LIMS) and Manufacturing Execution Systems (MES). Your Customer Success Manager can provide insights into which use-cases would benefit from such additional data integration. Even if you are not within the IT organization, having a basic understanding of how data flows through various components of TrendMiner is crucial for effectively communicating with stakeholders across different departments. TrendMiner’s Data Architect can clarify how the platform acquires and processes data. Get Buy-In from End Users: Consider who will be the end user for TrendMiner. Those working in Operations,

🚀 Our CS team is dedicated to ensuring seamless roll-outs and maximizing the adoption of TrendMiner within your organization. To assist you, we've compiled a set of best practices. How do you approach the adoption process? What strategies do you use to activate new users or re-engage existing ones? Share your insights in the comments below! ⬇️

The picture shows a change agent offering a more efficient way of getting things done. Unfortunately, there are blockers that hold back people from changing their ways. What we see here did not only happen in the stone ages. It’s something very natural as our brains enjoy the comfort of the known and often try to reject the new. BUT there are actions to take to help people manage change. Let’s look at some blockers and how to deal with them below. People stick to doing what they know: this is the way it’s done for a longer period & it gets the job done The longer people do things in the same way, the more difficult it is to introduce changes. The best course of action is to know the benefits of the change and sharing them often on multiple levels (see point 2). Pro tip 1: Have 1-1 conversations with the most outspoken people showing resistance to understand concerns and help address them. People who resist the most can be your greatest advocates Pro tip 2: it makes a lot of sense

TrendMiner’s mission is to design and deliver a fast, powerful, and intuitive platform that drives the adoption of data and analytics​ for everyone in industrial operations to make smarter data-driven decisions. To deliver on the mission and democratise data analytics in your company, change management ensures that new processes, technologies or organisational changes, such as the introduction of TrendMiner, are implemented smoothly and successfully in order to minimise resistance and maximise commitment and acceptance. By managing the human side of change, project managers and coaches can facilitate a smooth transition, encourage employee engagement and drive continuous improvement, with the TrendMiner team supporting you throughout the journey.  TrendMiner’s 8 Change Management Best Practices Engage Stakeholders Early and Often: Involve stakeholders from across the organization in the adoption process from the beginning. Seek input, address concerns, and ensure that all voices are he

LyondellBasell rolled out TrendMiner globally after the initial success of the pilot with a dedicated project team and TrendMiner’s Customer Success team. Highlighted below are the key steps taken to achieve success.  Identify the business needs for a solution Identify challenges and key users who are SMEs to drive the project Select pilot sites with the most potential to test & evaluate the solution Start with smaller but practical use cases to build confidence and gain trust of SMEs. Avoid the temptation to take on the most challenging tasks first to prove value. In the value matrix, start from the lower left-hand corner and work towards the upper right-hand corner Communicate and celebrate even the smallest wins Scale to more challenging use cases for higher valueValue Matrix With the successful pilot and proven business value, operationalize the pilot approach to other areas with a similar business need.Operationalize the pilot template for rollout Implement a project team con

With dedicated individuals in each role, we maximize our chances of project success and organizational advancement. The successful implementation and continuous value from TrendMiner is tied to a strong project manager and change management practices guided by one of our Customer Success Managers (CSMs). ​ To ensure success, CSMs partner with three key roles: Sponsor, Project Manager, and Team Lead(s).​ The Sponsor sets the project's direction, ensuring alignment with organizational goals and providing clear priorities tied to business initiatives.​ The Project Manager drives the project forward, navigating its planning and execution while adhering to time, cost, and scope constraints.​ The Team Lead(s) focus on the human aspect of change, facilitating engagement and adoption of our TrendMiner platform.​  

During TrendMiner’s 2023 annual user event, Si Hu highlighted the phased approach taken by Nouryon to implement TrendMiner. Here are some of the key items mentioned.​​ Establish the vision of a global data source starting with a proof of concept.​ Establish the TrendMiner foundation through secure implementation at each plant for a global roll out.​ Systems integration with TrendMiner including Single-Sign-On (SSO). ​ Drive business value through feature implementation and adoption.​ Continuous enablement of existing users to drive digital transformation. ​   

In this series of posts, we will dive into the building blocks for a personal TrendMiner Coach Success plan. The topic of this second post is Desire. You can find our first post on Awareness here. Definition of DesireThe personal choice to support and engage in getting value form the TrendMiner platform. Planning desire creationDesire can be influenced, but in the end it is a personal choice of each individual to engage with the TrendMiner platform. At first, we want to motivate users to give TrendMiner a shot. We want to create the want to be personally engaged which will make them more resilient to become an advocate later in the process. Why?Personal and organizational motivating factors are needed to fully engage A personal engagement is needed for all subsequent stages of the ADKAR change management framework to have effect Desire creation: Your plan & best practicesAnticipate resistance Think about which points of resistance your target audience might have. An important point

In this series of posts, we will dive into the building blocks for a personal TrendMiner Coach Success plan. The topic of this first post is awareness. Why do I need a Coach Success plan?A Coach success plan ensures you’re covering the rollout/adoption of TrendMiner with the best practices of change management in mind. The plan helps to avoid pitfalls and to optimize chances of peers achieving TrendMiner value. Definition of AwarenessAwareness is a person's understanding of the nature of the change, why the change is being made and the risk of not changing. Planning awareness creationBuilding awareness can be much more difficult than it sounds. For example, when you hear about a change, do you trust the sender of the message? Do you believe the reasons given for why the change is needed? Even in our everyday life, we encounter many ideas for change in which we do not agree with the messages we’re given. As a TrendMiner Coach, you need to understand the activities that drive awareness &

Implementing new software or technologies requires an investment of time, effort and resources. A well-designed adoption plan ensures that your organization fully utilizes these tools, maximizing the return on investment (ROI). This is no different for a platform like TrendMiner. Below, some hints are shared on what to consider when making such a plan: Begin by understanding your organization’s specific needs, challenges, objectives, and long-term goals What problem does the software solve? How will it align with your business objectives? For example: too many batches are being rejected and the goal is to reduce this amount by 40% by detecting quality deviations. Engage key stakeholders from different departments (such as IT, operations, and end-users) in the planning process Their insights and perspectives are invaluable for creating a comprehensive adoption strategy. For example, when new connections are configured or new functionality is released and timely TrendMiner upgrades are

How do you streamline communications around TrendMiner in a large organization? At TrendLab 2021, Nina Mas Soler and Laurent Baseilhac discussed how they use a community strategy to make sure end-users can find and share all information they needed.Some pointers:Survey your end-users to discover how they use the platform and the value this brings Create an internal community website, containing for example: self-paced training videos invitations to online trainings for new users a live chat to internal TrendMiner experts a tool to identify interesting use cases from across the whole organization easy to find contact details of key users in all plants   Watch the full presentation here and discover Arkema's priorities for digital manufacturing, what their community strategy entails and what their end-users are saying about TrendMiner.How do you streamline communications in your company? What resources have you created to enable TrendMiner users to generate more value for your compan

Nils Erwes from Lanxess recently presented their learnings from rolling out TrendMiner globally. Some key success factors he mentioned are:A central cross-functional roll-out team consisting of people from IT, Production and Engineering, collaborating closely with TrendMiner Easy access to training, focussing not only on how to use functionality but also on hands-on practical use cases Establishing an internal community to share experiences and successes, including in-person events and TrendMiner Coaches in every plant Watch the full presentation via this link and discover how TrendMiner fits Lanxess' digital landscape, how they tackled the challenges of a global roll-out and brought TrendMiner to their individual plants, what were they keys to success and how they are continuously building on the value they achieve with TrendMiner.Share your learnings from this presentation below...