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Success Best Practices

Get tips, insights, and strategies to achieve your goals

  • 34 Topics
  • 11 Replies
34 Topics
Charlotte
Employee
CharlotteEmployee
published in Success Best Practices
Best practices to drive the adoption of TrendMiner in your organization

🚀 Our CS team is dedicated to ensuring seamless roll-outs and maximizing the adoption of TrendMiner within your organization. To assist you, we've compiled a set of best practices. How do you approach the adoption process? What strategies do you use to activate new users or re-engage existing ones? Share your insights in the comments below! ⬇️

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Charlotte
Employee
Tommy Peters
Employee
Tommy PetersEmployee
published in Success Best Practices
Resistance to change: The Wheelbarrow

The picture shows a change agent offering a more efficient way of getting things done. Unfortunately, there are blockers that hold back people from changing their ways. What we see here did not only happen in the stone ages. It’s something very natural as our brains enjoy the comfort of the known and often try to reject the new. BUT there are actions to take to help people manage change. Let’s look at some blockers and how to deal with them below. People stick to doing what they know: this is the way it’s done for a longer period & it gets the job done The longer people do things in the same way, the more difficult it is to introduce changes. The best course of action is to know the benefits of the change and sharing them often on multiple levels (see point 2). Pro tip 1: Have 1-1 conversations with the most outspoken people showing resistance to understand concerns and help address them. People who resist the most can be your greatest advocates Pro tip 2: it makes a lot of sense

250
Tommy Peters
Employee
David Merschhoff
Employee
David MerschhoffEmployee
published in Success Best Practices
TrendMiner’s 8 Change Management Best Practices for Driving Adoption, Engagement, and Continuous Improvement

TrendMiner’s mission is to design and deliver a fast, powerful, and intuitive platform that drives the adoption of data and analytics​ for everyone in industrial operations to make smarter data-driven decisions. To deliver on the mission and democratise data analytics in your company, change management ensures that new processes, technologies or organisational changes, such as the introduction of TrendMiner, are implemented smoothly and successfully in order to minimise resistance and maximise commitment and acceptance. By managing the human side of change, project managers and coaches can facilitate a smooth transition, encourage employee engagement and drive continuous improvement, with the TrendMiner team supporting you throughout the journey.  TrendMiner’s 8 Change Management Best Practices Engage Stakeholders Early and Often: Involve stakeholders from across the organization in the adoption process from the beginning. Seek input, address concerns, and ensure that all voices are he

601
Jef Vanlaer
Community Manager
Usman I.
Employee
Usman I.Employee
published in Success Best Practices
LyondellBasell's Successful Global Rollout: Start Small and Scale Up

LyondellBasell rolled out TrendMiner globally after the initial success of the pilot with a dedicated project team and TrendMiner’s Customer Success team. Highlighted below are the key steps taken to achieve success.  Identify the business needs for a solution Identify challenges and key users who are SMEs to drive the project Select pilot sites with the most potential to test & evaluate the solution Start with smaller but practical use cases to build confidence and gain trust of SMEs. Avoid the temptation to take on the most challenging tasks first to prove value. In the value matrix, start from the lower left-hand corner and work towards the upper right-hand corner Communicate and celebrate even the smallest wins Scale to more challenging use cases for higher valueValue Matrix With the successful pilot and proven business value, operationalize the pilot approach to other areas with a similar business need.Operationalize the pilot template for rollout Implement a project team con

470
Usman I.
Employee
Usman I.
Employee
Usman I.Employee
published in Success Best Practices
Team Ownership for Success​

With dedicated individuals in each role, we maximize our chances of project success and organizational advancement. The successful implementation and continuous value from TrendMiner is tied to a strong project manager and change management practices guided by one of our Customer Success Managers (CSMs). ​ To ensure success, CSMs partner with three key roles: Sponsor, Project Manager, and Team Lead(s).​ The Sponsor sets the project's direction, ensuring alignment with organizational goals and providing clear priorities tied to business initiatives.​ The Project Manager drives the project forward, navigating its planning and execution while adhering to time, cost, and scope constraints.​ The Team Lead(s) focus on the human aspect of change, facilitating engagement and adoption of our TrendMiner platform.​  

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Usman I.
Employee
Usman I.
Employee
Usman I.Employee
published in Success Best Practices
Nouryon: TrendMiner Global Implementation – A Phased Approach​

During TrendMiner’s 2023 annual user event, Si Hu highlighted the phased approach taken by Nouryon to implement TrendMiner. Here are some of the key items mentioned.​​ Establish the vision of a global data source starting with a proof of concept.​ Establish the TrendMiner foundation through secure implementation at each plant for a global roll out.​ Systems integration with TrendMiner including Single-Sign-On (SSO). ​ Drive business value through feature implementation and adoption.​ Continuous enablement of existing users to drive digital transformation. ​   

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Usman I.
Employee
Thomas
Employee
ThomasEmployee
published in Success Best Practices
How to create an Adoption Plan for your organization?

Implementing new software or technologies requires an investment of time, effort and resources. A well-designed adoption plan ensures that your organization fully utilizes these tools, maximizing the return on investment (ROI). This is no different for a platform like TrendMiner. Below, some hints are shared on what to consider when making such a plan: Begin by understanding your organization’s specific needs, challenges, objectives, and long-term goals What problem does the software solve? How will it align with your business objectives? For example: too many batches are being rejected and the goal is to reduce this amount by 40% by detecting quality deviations. Engage key stakeholders from different departments (such as IT, operations, and end-users) in the planning process Their insights and perspectives are invaluable for creating a comprehensive adoption strategy. For example, when new connections are configured or new functionality is released and timely TrendMiner upgrades are

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Thomas
Employee
Jef Vanlaer
Community Manager
Jef VanlaerCommunity Manager
published in Success Best Practices
Arkema: streamlined communication within and across plants

How do you streamline communications around TrendMiner in a large organization? At TrendLab 2021, Nina Mas Soler and Laurent Baseilhac discussed how they use a community strategy to make sure end-users can find and share all information they needed.Some pointers:Survey your end-users to discover how they use the platform and the value this brings Create an internal community website, containing for example: self-paced training videos invitations to online trainings for new users a live chat to internal TrendMiner experts a tool to identify interesting use cases from across the whole organization easy to find contact details of key users in all plants   Watch the full presentation here and discover Arkema's priorities for digital manufacturing, what their community strategy entails and what their end-users are saying about TrendMiner.How do you streamline communications in your company? What resources have you created to enable TrendMiner users to generate more value for your compan

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Jef Vanlaer
Community Manager
Jef Vanlaer
Community Manager
Jef VanlaerCommunity Manager
published in Success Best Practices
LANXESS: learnings from a global roll-out

Nils Erwes from Lanxess recently presented their learnings from rolling out TrendMiner globally. Some key success factors he mentioned are:A central cross-functional roll-out team consisting of people from IT, Production and Engineering, collaborating closely with TrendMiner Easy access to training, focussing not only on how to use functionality but also on hands-on practical use cases Establishing an internal community to share experiences and successes, including in-person events and TrendMiner Coaches in every plant Watch the full presentation via this link and discover how TrendMiner fits Lanxess' digital landscape, how they tackled the challenges of a global roll-out and brought TrendMiner to their individual plants, what were they keys to success and how they are continuously building on the value they achieve with TrendMiner.Share your learnings from this presentation below...

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Jef Vanlaer
Community Manager
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